Luxury Beauty Therapist - Japanese or Mandarin speaker
We are looking for an experienced and enthusiastic Japanese or Mandarin speaking beauty therapist to join our luxury beauty therapist team.
Main Responsibilities
• Contribute to the treatment room and service KPIs achievement
• Connect with clients and build rapport to ensure client loyalty
• Ensure that treatment room standards on appearance
• Offering a full range of luxury facial treatments
• Discussing retail products and beauty regime to enhance guests experience following their treatment
• To work as a team with management and co-workers to achieve personal and team goals
• To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients
• To be professional, approachable, knowledgeable, and gracious in all interactions
• To strive to be a customer service oriented to ensure a luxury treatment experience
Profile / Skills
• Fluency in English
• At least 2 or 3 years of experience in Luxury Beauty Treatment
• Additional language (Japanese or Mandarin) is a must
• Strong Knowledge/previous experience in Luxury skin care
• CRM techniques and tools (WeChat and WhatsApp)
• Be a motivated and committed team player
• Be committed to personal development and training
• Be able to work evenings and weekends
Desirable skills (not essential)
*Creating and delivering training and education platforms working with beauty training team in Japan HQ
The successful candidate will be required references from your present/previous employers